The remote desktop functionality is provided so that staff can access our corporate network and applications in a secure environment from any off site locations.   Your local PC or Laptop effectively acts a "Terminal" connected to a server running in the Melbourne Datacentre.   All network drives and shares are available, but files and company data does not leave our internal secure environment.


 

  1.  As part of the login process you require an Authenticator App on a mobile device to generate a Token code.  This Token changes every 30 seconds and ensures only authorised users have access to our internal systems.   Before you proceed with these instructions, please go to the Apple app store or Google Play and download the following :


2.   For best performance, we also recommend the device has the latest “Citrix Workspace App” installed.  Note:  This used to be called the Citrix Receiver and most company laptops will already have it.


     If you prefer not to install it, the desktop or Apps will run completely within a browser window


    The Workspace is a free application/plugin, and can be downloaded from https://www.citrix.com/downloads/workspace-app/windows/workspace-app-for-windows-latest.html


    (If during the install you see a prompt asking to enable SSO - do not select this, it is not required).




 

 

3.       Launch your browser and navigate to https://autopacgroup.cloud.com


            First time setup - leave the rest of the fields blank and click "Don't have a token".  This will walk you through a series of screens to verify your email address, and setup the token connection in the Authenticator App.


 


You will be presented with a QR code - Go to the Authenticator app on your phone, Choose "Add account" from the menu (top right) and "Work or School account" and then scan the code.

 

 

4.       On the logon screen, type in your Email Address and Password, the token from the app and click Sign In
Note: Remember to Accept or Allow any prompts that may pop up. This site is completely secure.

 


 

5.       This will log you into your personal Citrix Cloud Portal.
Here you will see 2 sections:

-          Apps

-          Desktops


Click on the Desktops menu -> then click on the AutoPacific Desktop icon

 

 

 

 

6.       Please allow a few seconds for the Desktop Viewer to launch. Once the AutoPacific Disclaimer pops up and you have read through it, click OK to proceed

 



 

7.       This will now launch your Citrix user profile. Within this published desktop, you will have the ability to:

-          Launch Syteline

-          Access data on the network drives including your home folder (same security access applies). You can save files to the network drives only.

-          Work on your Office documents using MS Word, Excel and PowerPoint

-          View PDF files using Adobe Reader

-          Run Outlook - you will be asked to enter your email address and password once per session.


 


 


 

8.       You can use the navigation pane at the top-middle section of your session. You are serviced with the following features:

·         Home – Launches you back to your local session. Your Citrix Desktop session will then be minimized


·         Full-screen / Window – Allows you to alternate your Citrix Desktop session between Full-Screen mode and Cascade mode


·         Disconnect – Disconnects you from your Citrix Desktop session - all open programs will continue to run, and when you reconnect later you will resume where you left off.  If you are leaving your session for an extended time, please LOGOFF as shown below.

 



 

9.       Once you have finished with your Citrix Desktop session, please remember to save all documents to prevent losing unsaved work.
To sign out, simply click Start -> click on your Profile Name -> click Sign Out. This will take you back to your local session.